**Terms and Policies:**
1. **Booking Confirmation:** Upon submitting a booking request through our website, you agree to provide accurate information regarding your tour preferences and personal details.
2. **Tour Availability:** All tours are subject to availability. We will make every effort to accommodate your preferred tour date and time, but cannot guarantee availability until your booking is confirmed.
3. **Payment:** Payment for tours is required in full at the time of booking unless otherwise specified. We accept payment via our secure online payment portal.
4. **Cancellation and Refunds:** Cancellations made within 48 hours/days of the scheduled tour will incur a cancellation fee of 50% of the total tour cost. No refunds will be provided for cancellations made less than 24 hours prior to the tour.
5. **Tour Modifications:** Requests to modify tour dates or times may be accommodated based on availability and must be made at least 24 hours prior to the scheduled tour.
6. **Tour Assignments:** We reserve the right to assign one of our designated drivers for tours based on availability and logistical considerations. All our drivers are experienced professionals committed to providing you with a safe and enjoyable tour experience.
7. **Safety and Conduct:** For the safety and comfort of all participants, we require guests to adhere to the instructions and guidelines provided by our drivers and tour operators. Any behavior deemed disruptive or unsafe may result in the termination of the tour without refund.
8. **Liability:** While we take every precaution to ensure the safety of our guests, participation in tours involves inherent risks. By booking a tour with us, you agree to release Xploreja from any liability for personal injury, property damage, or other loss sustained during the tour.
9. **Privacy Policy:** We are committed to protecting your privacy and will only use your personal information for the purpose of processing your booking and providing you with relevant tour updates. We will not share your information with third parties without your consent, except as required by law.
10. **Contact Information:** If you have any questions or concerns regarding our terms and policies, please contact us at [contact email/phone number].
By booking a tour with us, you acknowledge that you have read, understood, and agree to abide by the above terms and policies.